1. Data Collection
We collect data to improve your experience on Formcade. This includes:
- Account Information: Such as your name, email address, and billing details when you create an account.
- Form Responses: Data collected from respondents through forms you create on Formcade.
- Usage Data: Information about your interactions with our website and services, used to improve performance and usability.
- Device Information: Data about the device and browser you use, which helps us ensure compatibility and security.
2. Usage of Data
Your data is used to provide, personalize, and improve our services. This includes:
- Service Delivery: Using your information to manage your account, process transactions, and provide customer support.
- Feature Improvements: Analyzing usage trends to develop new features and enhance functionality.
- Security: Monitoring and protecting Formcade against fraud and security threats.
3. Data Security
We implement robust security measures, including:
- Encryption: All form responses and sensitive account data are encrypted both in transit and at rest.
- Access Controls: Restricted data access, with only authorized personnel able to view certain data.
- Regular Audits: Security audits and vulnerability testing to ensure our systems remain secure.
4. Form Response Data
Form responses are securely stored and only accessible to you. Formcade does not access or use respondents' data, except when required for support or legal reasons.
5. Third-Party Integrations
We offer integrations with third-party services (e.g., Google Analytics, Slack). Data shared with these services is subject to their privacy policies.
6. Cookies and Tracking
We use cookies to improve functionality, enhance security, and track usage. You can control cookies in your browser settings.
7. Your Rights
As a Formcade user, you have rights regarding your data, including:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update inaccurate information on your account at any time.
- Deletion: Request deletion of personal data if it’s no longer needed for providing our services.
To exercise any of these rights, please contact us at support@formcade.com.
8. Data Retention
We retain your data as long as you have an active account. Form responses are stored until you delete them or close your account.
9. Changes to This Privacy Policy
Formcade may update this Privacy Policy periodically. Continued use of Formcade after changes indicates acceptance of the updated policy.